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Consumers Voice Complaints: And Business Owners Should Listen

by chelly@marketingwiththeagency.com | Jun 27, 2012 | Selling a Business

“Your salespeople didn’t listen when I placed my order, and when I wrote a letter to complain, they still didn’t get it right. I guess they don’t read any better than they hear.” Daniel Langley, the owner of a central Massachusetts mail...

The Big Question: Independent versus Employee Status

by chelly@marketingwiththeagency.com | Jun 27, 2012 | Selling a Business

Are your workers independent contractors or employees? This is a compelling question, especially where the Internal Revenue Service is concerned. Every worker claiming status as a non-employee means payroll taxes and social security contributions that won’t fall...

Selling Your Business? Follow These Ten Commandments To Avoid Wrecking the Deal.

by chelly@marketingwiththeagency.com | Jun 27, 2012 | Selling a Business

1. Place a reasonable price on your business. Since an inflated figure either turns off or slows down potential buyers, rely on your business broker to help you arrive at the best “win-win” price. 2. Carry on “business as usual.” Don’t...

How Do You Say “Hello”?

by chelly@marketingwiththeagency.com | Jun 27, 2012 | Selling a Business

Answering services, message machines, voice mail, “on hold” music, speaker phones . . . where would a business be without them? Perhaps–in some situations–a lot better off! In the small to midsized business, where every call should count,...

What Makes the Sale of a Business Fall Through?

by chelly@marketingwiththeagency.com | Jun 27, 2012 | Selling a Business

There are myriad reasons why the sale of a business doesn’t close successfully; these multiple causes can, however, be broken down into four categories: those caused by the seller, those caused by the buyer, those that just happen (“acts of fate”),...
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